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<!--  AIT_VoIP_Telecomm_Engrs.xml Course Outline in XML format
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 * Copyright 2009 Affinity IT Training, LLC. All Rights Reserved.
 *
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<?xml-stylesheet type="text/xsl" href="FAI_CourseOutline.xsl" ?>	

<FAI:CourseOutline FAI:link="AIT_VoIP_Telecomm_Engrs.xml"
     xmlns:FAI="http://www.fisher-assoc.com/DTDs/FAI_CourseOutline.dtd" >

  <FAI:CourseTitle FAI:level="Introduction"  FAI:code="VOIP_IP_TELEPHONY">
	VoIP and Video for Telecommunication Engineers
  </FAI:CourseTitle>  
  
    <FAI:CourseCategory>Data Communications</FAI:CourseCategory>
    <FAI:CourseCategory>VoIP</FAI:CourseCategory>
     
  <FAI:SummaryInfo>

    <FAI:CourseDesc FAI:version="Jan08">
	This is an introductory course providing an overview of the business issues and technologies 
	involved in moving to VoIP and video.
	It demystifies terms and technology, highlighting the essentials that managers require to make informed decisions
	regarding deployment.  Content includes examples of real world vendor solutions.
    </FAI:CourseDesc>

    <FAI:CourseDuration>
	2 Days
    </FAI:CourseDuration>

    <FAI:CourseAudience>
	Telecommunication Engineers responsible for 
	the implementation and/or administration of networks hosting
	voice and video networks. 	
    </FAI:CourseAudience>

    <FAI:CourseObjectives>

      <FAI:Objective FAI:desc="Understand the fundamentals of real-time communications over data networks." />
      <FAI:Objective FAI:desc="Gain an understanding of TCP/IP as it relates to VoIP and IP video" />
      <FAI:Objective FAI:desc="Recognize the potential advantages and cost savings associated with having data, voice, and video on the same network." />
      <FAI:Objective FAI:desc="Recognize the disadvantages and potential pitfalls associated with having data, voice, and video on the same network" />
      <FAI:Objective FAI:desc="Be familiar with what it takes to support real-time communications on a data network" />
      <FAI:Objective FAI:desc="Be familiar with PBXs that have VoIP capabilities" />
      <FAI:Objective FAI:desc="Understand the challenges in achieving a high Quality of user Experience (QoE)" />
      <FAI:Objective FAI:desc="Be ready to create a business case for moving voice and video over IP" />
      
    </FAI:CourseObjectives>

    <FAI:CourseSetupList>

      <FAI:Setup FAI:desc="Internet Explorer 6 (or equivalent)"  />
      <FAI:Setup FAI:desc="Internet access preferred"  />

    </FAI:CourseSetupList>    

    <FAI:CourseTextList>

      <FAI:Text FAI:title="Course Workbook" />

    </FAI:CourseTextList>    

    <FAI:CoursePrerequisiteList>

      <FAI:CoursePrerequisite FAI:title="A basic understanding of computer networks and data communications." />

    </FAI:CoursePrerequisiteList>    

  </FAI:SummaryInfo>  

  <FAI:TopicList>                                  

    <FAI:SuperTopic FAI:title="What is Voice over IP (VoIP)" >
      <FAI:Topic FAI:title="Welcome" />
      <FAI:Topic FAI:title="Course Overview" />
      <FAI:Topic FAI:title="What is VoIP ?" />
      <FAI:Topic FAI:title="How is VoIP Accomplished" />
      <FAI:Topic FAI:title="Integration and Evolution" />
      <FAI:Topic FAI:title="Why is it Important ?" />
      <FAI:Topic FAI:title="Single Point of Failure" />
      <FAI:Topic FAI:title="Issues with Voice Exposure on LAN" />
      <FAI:Topic FAI:title="Secure Virtual Circuits" />
      <FAI:Topic FAI:title="Review" />
      <FAI:Topic FAI:title="Quiz" />
    </FAI:SuperTopic>

    <FAI:SuperTopic FAI:title="Unified Communication" >
      <FAI:Topic FAI:title="What is Unified Communication ?" />
      <FAI:Topic FAI:title="How is it Accomplished ?" />
      <FAI:Topic FAI:title="Integration and Evolution" />
      <FAI:Topic FAI:title="Why is it Important ?" />
      <FAI:Topic FAI:title="Single Point of Failure" />
      <FAI:Topic FAI:title="Review" />
      <FAI:Topic FAI:title="Quiz" />
    </FAI:SuperTopic>

    <FAI:SuperTopic FAI:title="Telecommunication Industry" >
      <FAI:Topic FAI:title="History" />
      <FAI:Topic FAI:title="Current State" />
      <FAI:Topic FAI:title="Future Evolution" />
      <FAI:Topic FAI:title="Review" />
      <FAI:Topic FAI:title="Quiz" />
    </FAI:SuperTopic>

    <FAI:SuperTopic FAI:title="Traditional Telephony" >
      <FAI:Topic FAI:title="Public Switched Telephone Network (PSTN)" />
      <FAI:Topic FAI:title="Signalling Protocol SS7" />
      <FAI:SuperTopic FAI:title="Private Voice Networks" >
          <FAI:Topic FAI:title="Centrex" />
          <FAI:SuperTopic FAI:title="PBXs" >
              <FAI:Topic FAI:title="Introduction" />
              <FAI:Topic FAI:title="Features" />
              <FAI:Topic FAI:title="IVR" />
              <FAI:Topic FAI:title="ACD" />
      	  </FAI:SuperTopic>
      </FAI:SuperTopic>
      <FAI:Topic FAI:title="Review" />
      <FAI:Topic FAI:title="Quiz" />
    </FAI:SuperTopic>

    <FAI:SuperTopic FAI:title="Real-Time Communications on a Data Network" >
      <FAI:SuperTopic FAI:title="Local Area Networks (LANs)" >
          <FAI:Topic FAI:title="Definition" />
          <FAI:Topic FAI:title="Basic Operation" />
          <FAI:Topic FAI:title="Speed, Capacity, Constraints" />
      </FAI:SuperTopic>
      <FAI:SuperTopic FAI:title="Wide Area Networks (WANs)" >
          <FAI:Topic FAI:title="Definition" />
          <FAI:Topic FAI:title="Basic Operation" />
          <FAI:Topic FAI:title="Speed, Capacity, Constraints" />
      </FAI:SuperTopic>
      <FAI:Topic FAI:title="The Internet" />
      <FAI:Topic FAI:title="Signalling Protocol SIP" />
      <FAI:Topic FAI:title="Review" />
      <FAI:Topic FAI:title="Quiz" />
    </FAI:SuperTopic>

    <FAI:SuperTopic FAI:title="Review: TCP/IP" >
      <FAI:Topic FAI:title="OSI Reference Model" />
      <FAI:Topic FAI:title="TCP/IP Real World Model" />
      <FAI:Topic FAI:title="IP Datagrams" />
      <FAI:Topic FAI:title="UDP Packets" />
      <FAI:Topic FAI:title="TCP Virtual Circuits" />
      <FAI:Topic FAI:title="Review" />
      <FAI:Topic FAI:title="Quiz" />
    </FAI:SuperTopic>

    <FAI:SuperTopic FAI:title="Requirements for Real-Time Communications on a Data Network" >
      <FAI:SuperTopic FAI:title="Design" >
          <FAI:Topic FAI:title="Network Address Translation (NAT)" />
      </FAI:SuperTopic>
      <FAI:SuperTopic FAI:title="Topology" >
          <FAI:Topic FAI:title="Bandwidth" />
          <FAI:Topic FAI:title="LAN Needs" />
          <FAI:Topic FAI:title="WAN Needs" />
          <FAI:Topic FAI:title="Backbone Needs (MPLS Cloud)" />
      </FAI:SuperTopic>
      <FAI:SuperTopic FAI:title="Quality of Service" >
          <FAI:Topic FAI:title="VLANS within the LAN Switches" />
      </FAI:SuperTopic>
      <FAI:Topic FAI:title="Review" />
      <FAI:Topic FAI:title="Quiz" />
    </FAI:SuperTopic>

    <FAI:SuperTopic FAI:title="Assessing Readiness" >
      <FAI:Topic FAI:title="Business Readiness" />
      <FAI:Topic FAI:title="Organizational Readiness" />
      <FAI:Topic FAI:title="Network Readiness" />
      <FAI:Topic FAI:title="Implementation Planning" />
      <FAI:Topic FAI:title="Review: Key Issues" />
      <FAI:Topic FAI:title="Quiz" />
    </FAI:SuperTopic>

    <FAI:SuperTopic FAI:title="Deployment Considerations" >
      <FAI:Topic FAI:title="Setting Expectations" />
      <FAI:SuperTopic FAI:title="Migration Planning" >
          <FAI:Topic FAI:title="Accessing the Data Network" />
          <FAI:Topic FAI:title="Managing Change" />
          <FAI:Topic FAI:title="Managing Quality of Service" />
      </FAI:SuperTopic>
      <FAI:Topic FAI:title="Review" />
      <FAI:Topic FAI:title="Quiz" />
    </FAI:SuperTopic>
    
    <FAI:SuperTopic FAI:title="Managing Security" >
      <FAI:SuperTopic FAI:title="The VoIP Risk Landscape" >
          <FAI:Topic FAI:title="Denial of Service Attack" />
          <FAI:Topic FAI:title="Man in the Middle" />
          <FAI:Topic FAI:title="Trojan Horses and Malware" />
      </FAI:SuperTopic>
      <FAI:Topic FAI:title="Access Control" />
      <FAI:Topic FAI:title="Hardening VoIP Servers" />
      <FAI:Topic FAI:title="Intrusion Prevention and Monitoring" />
      <FAI:Topic FAI:title="Review" />
      <FAI:Topic FAI:title="Quiz" />
    </FAI:SuperTopic>
    
  </FAI:TopicList>
  
</FAI:CourseOutline>

 